FAQ

Our integrated solutions work seamlessly together with our equipment and software. With no processing delays, the process of creating a virtual tour can be completed in as little as 1 hour. We also don't compromise on the quality of our product or services. We provide a full-resolution virtual tours in our secure cloud. ELON's unique AI technology also provides features such as AI Image Enhancement and AI Video Tunner to make even more effective use of virtual tours and 360-degree images.

Any shared URL links will no longer work To check the status or sign up for a subscription.

Credit cards (Visa, MasterCard, American Express) are accepted. SEPA Direct Debit Payment (EU only) is also accepted.

Subscriptions are paid in advance, either monthly or annually. Annual payments are more affordable. Please see the pricing page for more details.

You may cancel a monthly or annual subscription, but no refunds will be given. If you cancel your subscription, it will remain active until the subscription renewal date. If you cancel your subscription, it will expire at the end of your subscription period.

The time estimate for the capture is given when the details of your property are submitted. Capturing spaces depends on the size and how complex is the property. For example, fully furnished properties can take longer to perform a scan than vacant properties, the smaller the space is, the faster we can capture. Estimated capture time 1-4,000 sq. ft. : 1-3 hours 4,000-8,000 sq. ft. : 2-5 hours 8,000-10,000> sq. ft. : 5-8 hours

All Elon's Technicians are equipped with the latest 3D camera. Perfect for scanning any size space, it delivers digital and print-ready 4K high-resolution images and 3D data with accuracy and can be used to generate Schematic Floor Plans among other add-ons.

Please contact our support team at contact@electroniclogisticnet.com to review your capture and set up a new appointment.